Urgent Opening_Client Servicing_Location – Bangalore

3 - 6 Years

Job Description

We have urgent opening for the profile of Client Servicing for our Bangalore Branch:-

With a deep understanding of the CRM, the Account Executive, will contribute to our rapid growth by managing client relationships, and providing high touch client Success. We need someone who is proud of what they do, and has a sense of ownership that they take with them throughout the development and management in the client lifecycle. As the primary point of contact for clients, and the liaison between clients and internal team members, provide exemplary client service and solution delivery, while simultaneously driving client delivery, and identifying new business development opportunities.

Must have positive attitude and a team player, who knows that success is directly correlated to the relationships you cultivate with your team members, and embrace their achievements as you do your own. Have an entrepreneurial spirit that thrives on the prospect of making an impact & who values hard work, thoughtful analysis, and flawless execution. If this sounds like you, let us know. The position acts as a strategic service and partner to all business functions at NCLS, including Technology, Analytics, Delivery and Operations.

Client Relationship Management:

1.) Establishes productive, professional relationships with key personnel in assigned customer accounts
2.) Owing the account to ensure that all services are delivered as per agreed Scope of Work & Service Level Agreement
3.) Creating & owing the campaign calendar and its management as part of the KPI
4.) Proactively address any day to day issues that are escalated from the client team and see through to resolution.
Desired Skills and Experience

1) Excellent written and verbal communication skills
2) Good in people management, CRM and Analytics.
3) Demonstrated experience managing key accounts
Results-driven, focused and analytical.
4) Outstanding follow-up, organization, and time management skills
5) Resourceful and energetic executor capable of taking on a task and driving it to completion
6) Ability to multi-task and meet deadlines while paying attention to details
7) Proficiency in advance excel is mandatory.
8) Experience in handling events shall be an added advantage

People who can join immediately will preferred.

Salary: Not Disclosed by Recruiter

Industry:Advertising / PR / MR / Event Management

Functional Area:Marketing, Advertising, MR, PR, Media Planning

Role Category:Advertising

Role:Client Servicing Executive

Employment Type:Permanent Job, Full Time

Key Skills

Desired Candidate Profile

Please refer to the Job description above

Company Profile

NetCarrots.Com Pvt. Ltd.
NetCarrots Loyalty Services is one of the pioneer’s in providing end to end relationship marketing & CRM services in India.

With a team of over 90+ professionals across our India offices in Delhi (Head office), Mumbai, Bangalore and Kolkata and international partner offices in Europe, Latin America, Africa and Asia, we provide end to end management services for our clients by providing -
• Consulting services that help our clients conceptualize and plan various relationship marketing (including loyalty programs)
• Ongoing management services for various client programs and campaigns
• Creative & Technology services which meet their specific requirement
• Analytical services which provide insight and optimize campaign performances

Since 2000, NetCarrots has had the benefit of working with a diverse range of businesses and sectors. Our ongoing and active list of clients
What is in it for you? In addition to being part of a future-ready, sunrise industry (CAGR >50%), a career at NetCarrots offers an individual:

• High visibility – Senior Management is hands-on in all engagements

• A strong learning environment and the ability to develop muti-disciplinary skills – any client engagement has a strong mix of strategy, creativity, technology, operations, and analysis

• A steep growth track – a fast growing company, NetCarrots prefers to promote from within

For more information on NetCarrots, please feel free to visit our website: www.netcarrots.com
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Recruiter Name:Nibedita Chakraborty

Contact Company:NetCarrots.Com Pvt. Ltd.